Canadian Personal Finance Blog

Personal Finances and Consumer Concerns, essays, stories, examples and how to articles with a distinctly Canadian Point of View
September 28th, 2006

Persistence Pays

Well after lodging an incident report with my Car Manufacturers web site, where I sent them a detailed description of what had transpired, as well as sending a copy of my car rental charges, low and behold I received a call from my Dealership (and my assigned service clerk). He was almost incredulous in tone that I had not mentioned a rental and that I wanted it paid for, because certainly they would have done that if I had asked.

Now if I take that at face value I am either being called:

  1. A liar, because I know I did mention the rental and the charges more than once.
  2. An idiot, because I didn’t ask for proper compensation.
  3. A whiner, for wanting more

Well, call me what you want (Ishmael, if need be), but they are sending me a cheque to cover my rental charges, so it just shows that you need to stand up for your rights, if you have been wronged (or you perceive you have been).

One for the good guys –C8j

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