Comments on: Toronto Dominion Bank Bungles Another One http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/ Personal Finances and Consumer Concerns, essays, stories, examples and how to articles with a distinctly Canadian Point of View Fri, 19 Mar 2010 18:56:53 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bernice Berryman http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/comment-page-1/#comment-5285 Bernice Berryman Sun, 28 Jun 2009 19:19:34 +0000 http://www.canajunfinances.com/?p=1588#comment-5285 I do not know what good this will do, but I am rally fed up. I renewed my card last fall, and it was 2009 now it is 2012 and Iam still getting notices that it is invalid cause it has not been renewed, My charges are going through, it is only when I order a book on the computer. Ihave phoned about this and have been told everything is ok, but it is not.. will you please look into this or I will have to after all these years go to another credit company. can you Blame me Bernice Berryman I do not know what good this will do, but I am rally fed up. I renewed my card last fall, and it was 2009 now it is 2012 and Iam still getting notices that it is invalid cause it has not been renewed, My charges are going through, it is only when I order a book on the computer. Ihave phoned about this and have been told everything is ok, but it is not.. will you please look into this or I will have to after all these years go to another credit company. can you Blame me Bernice Berryman

]]> By: DAvid http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/comment-page-1/#comment-2988 DAvid Thu, 04 Sep 2008 14:34:41 +0000 http://www.canajunfinances.com/?p=1588#comment-2988 Might it be that the push for ever lower fees creates the environment where service is less available? If you keep cutting your revenues, you are unable to hire the staff you need to make the company run well. Thus the disconnect you see between the e-banking segments may well be due to a lack of talented staff to write the software! For example, clothes at Walmart are cheap, but they tend not to survive very long either. If you only plan to wear those clothes for a short time, then the disposable factor may satisfy you; however, if you want longer wearing clothes, you might need to go elsewhere. DAvid Might it be that the push for ever lower fees creates the environment where service is less available? If you keep cutting your revenues, you are unable to hire the staff you need to make the company run well. Thus the disconnect you see between the e-banking segments may well be due to a lack of talented staff to write the software!

For example, clothes at Walmart are cheap, but they tend not to survive very long either. If you only plan to wear those clothes for a short time, then the disposable factor may satisfy you; however, if you want longer wearing clothes, you might need to go elsewhere.

DAvid

]]> By: Nerd Money http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/comment-page-1/#comment-2987 Nerd Money Thu, 04 Sep 2008 13:55:27 +0000 http://www.canajunfinances.com/?p=1588#comment-2987 Oh I have a bungled RRSP story of my own from TD. My significant other also wanted the E-Series funds from TD for his RRSP and they had such incompetent staff that they bungled the web access, created accounts that weren't needed, screwed up automatic transfers to the RRSP and eventually he was sent to collections because of the screwed up transfer. Thankfully it ended well, we talked to a manager at the branch and she set everything straight. Unfortunately we weren't left with a very good first impression of TD. Oh I have a bungled RRSP story of my own from TD. My significant other also wanted the E-Series funds from TD for his RRSP and they had such incompetent staff that they bungled the web access, created accounts that weren’t needed, screwed up automatic transfers to the RRSP and eventually he was sent to collections because of the screwed up transfer.

Thankfully it ended well, we talked to a manager at the branch and she set everything straight. Unfortunately we weren’t left with a very good first impression of TD.

]]> By: bigcajunman http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/comment-page-1/#comment-2983 bigcajunman Thu, 04 Sep 2008 11:51:30 +0000 http://www.canajunfinances.com/?p=1588#comment-2983 I am hard on TD because I expect more from them. So far they usually give good service, but as a Shareholder I feel they can do MUCH better, and encourage them to do so. I am hard on TD because I expect more from them. So far they usually give good service, but as a Shareholder I feel they can do MUCH better, and encourage them to do so.

]]> By: Canadian Capitalist http://www.canajunfinances.com/2008/09/04/toronto-dominion-bank-bungles-another-one/comment-page-1/#comment-2982 Canadian Capitalist Thu, 04 Sep 2008 11:42:42 +0000 http://www.canajunfinances.com/?p=1588#comment-2982 My dealings with TD Bank have been uniformly positive and I am not even a banking customer. Maybe, the good service will disappear as soon as they are the main bank! My dealings with TD Bank have been uniformly positive and I am not even a banking customer. Maybe, the good service will disappear as soon as they are the main bank!

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