As most Canadians heard every few weeks in 2017, the pay system for the federal Civil Service had been changed. The new system, called Phoenix, has many problems. This caused many serious problems for Civil Servants. These issues are being addressed, but there are still many issues with the new system. I am not affected by this system.
Folks have had to declare bankruptcy, have seen their credit rating destroyed, defaulted on mortgages, and many other serious issues. Who is to blame? I won’t touch on that point, but there is plenty of blame to go around.
One of the side effects is that the Government of Canada Workplace Charitable Campaign has suffered. Most Civil Servants are petrified to make any change that would cause their Phoenix profile to change. Evidently profile changes have caused Phoenix Issues (like stoppage of pay, wild changes in pay levels, etc.,).
Charities Paying the Price
This paralysis of profiles has meant that folks have not enrolled in the GCWCC or increased their charitable donations either. Many folks haven't done this. They are recovering from Phoenix Issues. Still more are just afraid of what the changes cause.
Let us hope the pay system issues with Phoenix are resolved (I say that both as a taxpayer and a Civil Servant) soon. I know the charities in Ottawa are hoping for resolution soon as well.