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Fight For Your $10 A Case Study

in Case Study, Consumer Advocacy, Shopping

Amazing the amount of work I have done to get $10. Back in 2009, I fought with Costco to get it. Funny, Costco has never been an issue in this area for me. I had a chair that fell apart 2 years after I bought it, and they gave me a FULL refund. There were no questions simply a refund to my account. I had the amount paid, and an approximate date, and that was enough.

Costco Coughs up $10

About 2 weeks ago my wife and I joined Costco as an experiment on whether we’d get the benefits claimed from a years subscription. So far things are ok, we have not gone out and bought 16 gross of toilet paper so we have kept our purchases to specific things that we know are much cheaper at Costco (or on sale).

Wednesday last week I received an invitation from Costco to join and to inspire me they said they’d give me a $10 cash card when I joined (I assume they got my name from a list of previous subscribers). This perturbed me since I had only just joined and now I wasn’t going to get $10, which I felt was due me. I decided to go to the courtesy desk at Costco and demand my money, since I had only just joined. To my surprise the answer was, “Yes sure that sounds like a good idea“, and the young lady handed me over the cash card with little or no fuss. I felt a little sheepish that I was worried I might not get any money.

Just goes to show, if you don’t ask, you will never know if you will ever get!

We spent the $10 on a good deal on Apple Juice, if you are curious about our wind fall profit.

The Voice of A Generation Silenced

Walter Cronkite
Walter Cronkite

I was saddened on the weekend to hear of the passing of  Walter Cronkite. I grew up watching the CBS evening news with “Uncle Walter” every night, to me he was the face of News (even though I am a Canadian). In these days of 24 hour news and Blogs reporting all sorts of news (yes me included), I was saddened to hear of the silencing of a voice of integrity. I guess that’s no longer, “… the way it is…”.

{ 1 comment }

  • Don Cormier July 20, 2009, 1:45 PM

    Hi
    The Costco item above about the $10.00 card caught my eye.
    I bought a Bob Dylan disc on sale at Walmart for $16.??, orginal price was $32.??. The automatic teller charged me the original price of $32.??. I got in touch with a supervisor and she re-entered the disc for $6.??, as the error was Walmart’s, she said it was an automatic $10.00 off the sale price of $16??, I think $6.?? was a great price and I think this is a great policy of walmart’s

    Reply

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