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Stupid Bank Tricks (Quebec)

About 5 years my wife and I bought a very nice bed from a local furniture store. Now this store has out sourced their financing to a Caisses Popular in Quebec, and we had to open an account with them because we wanted to use the “don’t pay until St. Swithens day” or something of the like.

I got annoyed after I figured out that because this is a Caisses I can’t make electronic payments on this account, from my regular bank. OK, I have to mail a cheque (so it cost me 50 cents to pay off the debt, which annoyed me but fine and dandy). Now I mis-read the balance owing and managed to overpay this account by $5.00.

{Pause to laugh at me for over paying if you wish}

For the past 5 years every month I have received a balance statement from the Caisses (via Canada Post) stating that I have this $5.00 credit.

{Pause to think about this for a minute}

Yes, they have spent over $20 in postage costs to tell me that I have a positive credit with their system. I guess I should try to get my $5 back, because if I had this money in my bank account I might have earned 10 cents in interest over the past 5 years, but I can’t be bothered (apathy and I are good friends).

I have had this happen once previously with a large electronics store, where I had over paid by $3.00 and what they did was the next month they sent me back a cheque set the account balance to Zero and do not send me balance statements, unless I use my credit again.

Does your company do dumb things like this? Better still, do YOU do dumb stuff like this? Why? What’s your excuse?

Feel Free to Comment

  1. yep, I had similar experiences. I too wonder why they do this. It must some kind of regulation.

    Banks like to behave strangely. If I deposit a 200$ personal check at my bank’s ATM it will be available immediatly. However If I do the same thing at the counter, they will put a one week hold on the check because it’s a personal check. WTF? I guess enormous companies like banks cant be bothered with coherent policies.

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