I have written a few times about how I use a few Customer Appreciation Points systems (specifically Aeroplan, PC Points and Petro-Points), and I have used these rewards a fair amount over the time I have been a member of these plans (I have been a member of Aeroplan since 1987). My view on these programs is, if you are going to be using these services (either Credit Card or Flying) then the advantage of using them is obvious.
I was talking with a co-worker on Friday and he made a very odd statement that he didn’t join one of these programs because, “… he couldn’t be bothered…”. This statement really confused me, so I did not comment much other than, “… well I use them and have got a lot of use out of them…”.
Joining every point system will cause Wallet Bloat which we have already discussed (and yes a lot of the space taken up in my wallet is for various Points Cards), and I may be a member of a lot of Points programs, but I don’t keep track of them, I only really worry about my Big 3 (Aeroplan, PC Points and Petro Points).
It used to be you could transfer Petro Points to PC Points, but that stopped a while ago (that was cool because you ended up getting double points from one purchase).
Arguments like, “It’s a pain in the tush to use them”, is fine, I am not espousing joining every Customer Appreciation system, but I am saying you should check out whether you can take advantage of these programs.
For a while I had an Aeroplan CIBC Visa, but I got rid of that because they charged me a lot of money for the privilege of using the card, and given that Aeroplan’s system is becoming less advantageous, due to:
- Increased service charges
- Flights becoming much more expensive in terms of points, when I started all flights to Toronto from Ottawa were 15,000 miles round trip, that has doubled at the least, so my points keep having less value.
- Lack of availability at peak times
I am a customer of Aeroplan, but I am becoming a less satisfied customer every year.
Anybody else have any opinions on Customer Appreciation Points systems?