A few months ago, I faced a surprising money misstep. My wife, let’s call her Mrs. C8j, required new eyeglasses because of rapidly failing eyesight. We looked at our insurance coverage and found that she could buy eyeglasses that year. So off she went to make the purchase.
She has a separate insurance policy through her part-time job. She tried to claim the cost of the glasses from them but was told, “Sorry, we can’t cover these as you’ve already bought glasses during this timeframe”. To say I was fuming would be an understatement! This incident taught me that timing is crucial when dealing with Optical Device Insurance claims.
Here’s the odd part. Both insurances agree to cover the cost of eyeglasses every two years up to about $250 (this isn’t the exact amount though). When it did come down to specifics like styles, types of lenses and such, they had several conditions. Now theoretically speaking, if Mrs. C8j chose glasses priced at $600, the math should look somethin’ like:
- Insurance Company #1 pays about $250
- Insurance Company #2 pays about $250
- We are $100 out-of-pocket on the glasses
This should have been simple. But where we faltered was in understanding how each company calculated two years.
So how exactly did this happen? Allow me to explain
- My Insurance company computes two years as a calendar event. If I buy glass on January 1, 2012 or on December 31st, 2012 I can then buy a new set on January 1st 2014. This is an excellent way of calculating two years (and it was what I was used to with insurance).
- My Wife’s insurance computes two years, as two years from the day you last bought glasses. Mrs. C8j had bought glasses in September of 2012. Thus, she wouldn’t be allowed to buy another pair until September 2014, and that is where the problem arose.
The issue arose because Mrs. C8j bought her glasses in March thus we ended up getting reimbursed only for what my insurance was willing to pay for the glasses.
I don’t believe anyone is to blame here except me for not doing more research with both insurance providers before telling Mrs. C8j about potential payouts. Always remember in matters of finances and especially insurance – check dates, riders and small print in detail before making a move!
The glasses for Mrs. C8j, featured in this photo, have been swapped out recently.