The Illusion of Good Service
Find out why good customer service is so hard to come by these days. Explore the challenges faced by the financial and retail industries.
Find out why good customer service is so hard to come by these days. Explore the challenges faced by the financial and retail industries.
WikiLeaks reveals secrets of global espionage and international politics. Could someone do the same for the International Banking industry? Mastercard, PayPal and Visa attacked by e-vandalism. Is this WikiLeek’s soup season?
If you achieve a financial goal, having the attitude that, “We did, let’s splurge !”, is counter to the goal that you just achieved. You fought to get to this point, and you are effectively… Read More »We did it! Let’s Splurge!
In December 2010, the Bank of Canada chose to maintain its key overnight rate at 1.0%, reinforcing a strategy of “loose money” to nurture a fragile economic recovery. This post unpacks the cautious tone of… Read More »Money too Loose Continues
Might Balance Budget by 2015 Jim Flaherty (Canadian Federal Finance Minister, and the man who spins the Financial Blarney for the Feds) started the Financial Waffling section of the Government End of Year reports, when… Read More »Canada’s Balanced Budget (Eventually)