One of the cornerstones that you can set up to plan for your disabled child’s future is the RDSP (read the CRA page for all info). The grants from this program will help you set up funds for your disabled child’s future, since planning for the day that you are not around to help your child is one of the bigger worries for most parents of disabled kids.
I have written about my trials and tribulations that I have run into setting up an RDSP with TD/Waterhouse, and for the most part I have been happy with the system (see the bottom of this post for a list of the posts on this topic so far), however, I have found yet another annoyance just to tick me off a little more.
Let me preface this that I learned all of this on the coldest day of the year so far, where I am really unlikely to want to go out anywhere to do anything, which may explain my RDSP and TD aggravations level being so high.
We had decided that we should be putting money in each of our pay cheque into our son’s RDSP, to take advantage of the grants and such, and previously to set up this kind of auto-magic savings has been relatively simple on the TD web site. Creating a Pre-Authorized Purchase Plan is an actual function on the TD Mutual fund web site, so I assumed that for TD/Waterhouse it might be just that simple. You can guess, that was not the case.
First thing I noticed was that it was not possible on the on line interface to transfer money into the RDSP account at all. It is possible to transfer to my TFSA, RRSP or trading account, but the RDSP account did not appear on the list of accounts I could transfer money into, which annoyed me, but I assumed it meant that I had to call into the Easyline folks and do things that way. Not being a great telephone person, but I finally forced myself to call in to Easyline.
I spoke to a polite young man, who was very apologetic and he said he could not help me, that I in fact had to go into the Bank branch and set up the automatic payments there.
How can any bank force me to go into their branch (when it is -30 Celsius outside) to DEPOSIT money into a savings vehicle?
Needless to say I am irked (nay, even peeved) that I must now trudge into my local TD branch to ask them to transfer money bi-weekly into my son’s RDSP, and I will keep my regular readers posted on my progress in this area.
Other RDSP Posts to Read:
- RDSP Completion of Initial Work which sums up what had to happen to set up my son’s RDSP with TD
- Registered Disability Savings Plan an introduction to the program.
- New Financial Programs are Never Easy I outline the steps we took to actually set up the account with TD
- No You Are Not Married to Him outlines the issues we ran into with my wife’s identity that got tripped by applying for the program
- The Journey Continues continues the saga of attempting to put money into the RDSP.
- The Journey Continued is me ranting about how long it took to actually transfer money to the account (while watching the Monaco Grand Prix).
- Registered Disability Savings Plan: The Other New Government Savings Plan which is a guest post written as an overview of the program as well.
We hold most of our investments in Q-Trade because, as 20-somethings 20 years ago, TD Waterhouse scoffed to our faces we “only” had 10K to invest. They told us to come back when we had more than 100K to invest.
Luckily that made us realize we didn’t want to deal with them anyway.
But now, recently having received the disability tax credit, it appears our only option to self-direct is through them. I have an appointment tomorrow morning to open an RDSP with them, but I am leery now. It’s clear they have no intention of offering online RDSP services either.
I’m even more revolted by TD Waterhouse now. I’m swearing under my breath at them now.