A Script for Customer Retention Deals
How do you get the best deals with your Internet, or Phone company? Get to the Customer Retention team, they have the best deals.
Canajun Finances
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Consumer Advocacy
No_Op Storefronts
I went into a Bell store to ask about whether I could get a better cell phone deal. I was told, No, I cannot have a better deal. This has happened to me more than… Read More »No_Op Storefronts
One Phone Call and $1200 Dollars Later
Don’t accept rising cable and internet bills without a fight. In this personal finance win, a single phone call to Rogers netted a $1,200 discount over two years. This article walks you through how to negotiate your cable bill by being persistent, polite, and prepared to ask the right questions even if you’re transferred three times first. Learn how loyalty, timing, and a little chutzpah can lead to big savings on your monthly bills.
Have you Spoken to Our Customer Retention Agent?
Tired of paying more for less with your cell phone provider? This story shows how my wife and I discovered the only way to get a fair deal from Telus: by threatening to leave. It’s a tale of polite Canadian frustration, phone plan bureaucracy, and the strange magic words that unlock discounts “Customer Retention Agent.”
Maximizing Aeroplan Points: Your Guide to Retention Systems
Maximizing customer loyalty points can help save a lot of money. Learn how, in 2012, I realized I had Aeroplan points for a car rental and saved $60.
